Shopping cart

  • No products in the cart.

Return To Shop

Terms & Conditions

Terms & Conditions

Returns Policy

*Free Returns

We hope you will be 100% satisfied with your purchase from Shopfittingsrus, if not we pay for the return to us. This means Free Returns for you.

With effect on orders placed after 22nd July 2015

Free Returns are available for 7 days from the day you received delivery. Applies to all products except Heavy Items (clearly marked on the product pages) including mannequins, slatwall, counters, showcases, gondolas, retail shelving, special orders and indent items as specified at time of order.  Items seeking to be returned  outside of this 7 day period will be subject to our discretion on  each case merit  and subject to 15% re stocking fee if agreed to be returned.

Money Back Guarantee

With effect from 22/7/15 In case you do not like anything you purchased from us, you can return your order or parts of your order for a full refund of the goods for 7 days. The only thing we ask for is that the goods are returned to us in fully resalable and unused condition. We promise you a 7 day Money Back Guarantee from the day you received delivery. Your statutory rights remain unaffected. For details see our Terms & Conditions.

Returns Procedure

Simply email Customer Service at or call 09 425 8418 and we will be happy to send you an email and returns form to arrange collection by courier. We organize the collection for you and pay for the return delivery to our warehouse (applies to all products except mannequins, slatwall, counters, showcases, gondolas and retail shelving special orders and indent items as specified at time of order.

Returns should be authorized up to 7 days from the day of delivery to you. All refunds will be processed within 7 days from the day the return was received by our warehouse. Refunds will be made via the payment method and to the account holder or card number originally used for the purchase. Your statutory rights remain unaffected.

Cancellation – Consumer Contract Regulation

With effect from 22/7/15. If you wish to cancel your contract with us you can do so without giving us any reasons within 7 days from the day of delivery. The returned goods must be unused and in saleable condition.

(applies to all products except mannequins, slatwall, counters, showcases, gondolas and retail shelving special orders and indent items as specified at time of order)

  • Seller means Shopfittingsrus  Ltd
  • Buyer means the buyer or any person acting on behalf of and with the authority of the buyer
  • Goods shall means goods supplied by the seller to the buyer
  • Price shall mean the cost of the goods as agreed between the seller and the buyer

The goods shall be as described on the invoice, quotation or any sales form as provided by the seller to the buyer.


At the seller’s discretion:

a. The price shall be indicated on the invoices provided by the seller to the buyer in respect of the good supplied.

b. The price of the goods shall be the seller quoted price which shall be binding upon the seller provided that the buyer shall accept the seller quote within one calendar month.  Prices quoted are exclusive of GST.


The seller at its sole discretion as a pre requisite to supplying the goods  require payment to be processed in advance with goods dispatched following payment being received.

Back order and or  deposit on orders  or progress payments by prior arrangement .  In the event that the seller does not exercise one or these options then the price shall be paid no later than the due date as shown on the sellers invoice.  If no due date is shown on the sellers invoice then payment is due 7 days from the invoice date. Should customers wish to open an account basis then cvontact us for details.  Interest may be charged at 1.5% per calendar month on overdue invoices.  All debt recovery costs will be charged to the buyer.


The risk in the goods shall pass to the buyer on delivery to the buyer’s premises or the premises stipulated by the buyer.


Goods supplied by the seller remain the property of the seller until payment in full has been made.  If the seller believes the buyer is about to default and payment in full has not been made the buyer authorises the seller to enter its premises (premises where the seller believes the goods to be) at any time to recover and remove the goods.  The buyer shall not change the goods in any way or grant any interest in the goods while they remain the property of the seller.  Further more the buyer acknowledges that the seller has a security interest in any or future acquired property, from the seller.


All goods are guaranteed by the seller against any faulty workmanship.  This is limited to workmanship attributed to the seller’s employees.  In regards to materials the warranty shall be the current warranty provided by the manufacturer of the material.  No warranty will be given by the seller in regards to wear and tear or misuse or abuse of the sellers goods.

Consumer Guarantees Act

Nothing in these terms of sale shall limit any rights, power and remedies that a buyer
may have under the Consumer Guarantees Act 1993.

Force Majure

The seller shall not be liable for ay loss, damage or delay in complying with its obligations caused by events beyond the control of the seller.  Force Majure may include (but not limited to) an Act of God, natural disasters, fire or inability to secure supplies of materials.

Privacy Act

The buyer authorises the seller to collect, retain and use any information about the buyer for the purpose of assessing the buyer’s creditworthiness.

  • If any provisions of these terms of trade are unenforceable the remaining provisions shall not be affected.
  • The seller shall be under no liability to the buyer for any indirect loss (including loss of profit) suffered by the buyer arising out of a breach by the seller of these terms of trade.
  • The seller reserves the right to review these terms of trade from time to time  in the event of any breach of these terms of trade by the seller the amount of the damages shall not exceed the price of the goods.

All products are shown in good faith, some colour variations may occur from the actual product to the images on the website. Shopfittingsrus do our best to capture as true to the actual colour as possible.We are more than happy to provide colour samples prior to ordering.  Stock is subject to availability,we will advise if any products are out of stock within 24-48 hrs from receiving an order (weekends & public holidays may incur slightly longer delays).

Prices may be subject to change without notice.


This website contains artwork and contents, which are subject to copyright. No part may be used, or copied without written consent of Shopfittingsrus Ltd. Product specifications may change without notice. Colours may vary slightly. Visual dimensions are used for graphic purposes and in all cases actual dimensions and descriptions should be used.


You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Shopfittingsrus Ltd.  makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.shopfittingsrus Ltd , its directors, officers, employees, distributors, contractors, successors or assignees will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this web site and any other site linked to this web site.